You acknowledge and agree that the products we provide are not medical devices or designed for any sort of clinical use, to treat any illnesses, or for any therapeutic purpose.
You acknowledge and agree that nothing on the Site or the products we provide may be taken to be medical advice, treatment, or a diagnosis by us or our personnel nor are they intended to be a substitute for consulting a medical practitioner for your particular circumstances and needs.
It is your responsibility to ensure that the products we provide are suitable for your needs. You are not aware of any medical conditions, injuries, or impairments that will be detrimental to your health if you use the products. In the event that you become aware of any medical conditions, injuries, or impairments that may be detrimental to your health, you must immediately cease using our products and contact your medical practitioner.
You acknowledge and agree that we are not liable for any injuries, adverse reactions, allergies or other negative effects that may result from using our products. You use the products entirely at your own risk and accept full responsibility for any consequences that may arise from their use.
You should follow all safety information and instructions provided by us before using any products we provide.
You should consult a medical practitioner before using the products if you are experiencing one of the below conditions:
Sleep Hack products are not intended for children under 18, those with heart conditions, nasal congestion, or other breathing disorders, diagnosed or otherwise. Those at risk of vomiting or those who use sedatives, alcohol, or other intoxicants, known or otherwise, and those unable to remove the tape on their own should not use Sleep Hack products. Statements regarding our products have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease and/or health condition.
The mouth tape and nose strips are single-use product. Please discard after each use. Do not use Sleep Hack products if you struggle with the following:
Immediately stop use and seek medical guidance if you experience an allergic reaction to the strips on the mouth/skin. We accept no liability for any allergic reactions or other adverse effects resulting from use of our products.
You acknowledge and agree that any misuse of the products or use contrary to our instructions and safety guidelines is entirely at your own risk. We accept no liability for any injuries, damages or losses resulting from improper use or misuse of our products.
This website (Site) is operated by Alexander Swan (ABN: 41965995393) (we, our, or us). It is available at: https://www.sleephack.store and may be available through other addresses or channels.
By accessing and/or using the Site you:
You must not use the Site and/or place an order for products through the Site unless you are at least 18 years old.
You may order products from us as set out on the Site. Any order placed through the Site is an offer by you to purchase a particular product or products for the price notified (including any delivery and other applicable charges and taxes) at the time you place your order.
We may, at our absolute discretion, accept or reject an order. We will endeavour to notify you of a rejection at the time of the order or within a reasonable time thereafter.
Each order that we accept results in a separate binding agreement between you and us for the supply of products in accordance with the Terms.
It is your responsibility to check the order details, including selected products and pricing, before you submit your order through the Site.
When you order and pay on the Site and your payment has been validated, we will provide you with an order confirmation email, which may include an order number, an order ID, the delivery and billing addresses, and a description of what was ordered.
We do not recommend that the products sold through the Site are to be used by persons under the age of 18, unless otherwise specified.
You must pay us the purchase price of each product you order plus any applicable delivery costs based on the delivery options selected by you as set out on the Site (the Price) in accordance with this clause. All amounts are stated in Australian dollars and are inclusive of Australian GST (where applicable).
You must pay the Price using one of the methods set out on the Site, such as AMEX, Apple Pay, Klarna, Google Pay, Mastercard, PayPal, Shop Pay, and VISA. Only once the Price has been paid in full will your products be dispatched to you.
You must not pay, or attempt to pay, the Price by fraudulent or unlawful means. In the absence of fraud or mistake, all payments made are final.
If we offer payment via a third-party payment processor, such as AMEX, Apple Pay, Klarna, Google Pay, Mastercard, PayPal, Shop Pay, and VISA, the payment will be subject to their respective terms and conditions (available via their respective websites).
Where you order the products for delivery outside Australia, you may need to pay custom charges or taxes in addition to the Price.
We may from time to time issue promotional discount codes for certain products on the Site. To claim the discount, you must enter the promotional discount code at the time of submitting your order through the Site. The conditions of use relating to promotional discount codes will be specified on the Site at the time they are issued.
All purchases made through the Site are subject to availability. We do our best to keep products in stock and to keep the Site up to date with the availability of products.
We reserve the right to cancel, at any time before delivery and for whatever reason, an order that we have previously accepted, including where there is a considerable delay in dispatching your order, if for any reason we cannot supply the products you order (for example for an event beyond our reasonable control) or if products ordered were subject to an error on our Site (for example in relation to a description, price, or image).
We will contact you using the details you provided when you placed your order. You may choose to receive a refund or a store credit or to place your order on backorder. If you choose a refund or store credit, any delivery costs you have paid for the products will be refunded to you.
We deliver Australia-wide, as well as to selected locations outside of Australia as set out on the Site. Delivery costs (if any) will be set out on the Site.
Risk in the products will pass to you as soon as they are delivered to the delivery address you provided in your order. Once risk in the products passes, you will be solely responsible for them.
We offer a full refund of products for change of mind or if you are not satisfied with the products, where we determine:
Nothing in these Terms attempts to modify or exclude the conditions, warranties, and undertakings, and other legal rights, under the Australian Consumer Law.
All intellectual property (including copyright) developed, adapted, modified, or created by us or our personnel will at all times vest, or remain vested, in us.
Our maximum aggregate liability arising from or in connection with the Terms (including the products and/or the subject matter of the Terms) will be limited to, and must not exceed, the portion of the Price paid by you to us for the products the subject of the relevant claim. Under no circumstances will we be liable for any injury, harm, allergic reaction or adverse effects resulting from proper or improper use of our products.